Follow this guide in order to clear the cookies and cache from your Internet Explorer Web Browser. 

Note: Internet Explorer will no longer be supported by certain versions of Windows 10: June 15th, 2022.

Step 1 - Open Internet Explorer and select the "Tools" gear icon.

Step 2 - Hover over "Safety," and select "Delete browsing history..."

Step 3 - Before selecting delete at the bottom of the "Delete Browsing History" menu, make the following changes:

  • Uncheck "Preserve Favorites website data"
  • Uncheck "History"
  • Check "Temporary Internet files and website files"
  • Check "Cookies and website data"

Step 4 - Exit out of all Internet Explorer windows to completely to restart your Internet Explorer Browser, and you're done! 

Special thanks to Laura Hughs for providing the images and steps for this guide!