Missing G: Drive

If G: Drive has disappeared or has a question mark, the software likely needs to be relaunched or logged into. 

• Please go to the search bar by the Windows Button and type "Google Drive" and click on the application.

• You should now have a google drive icon in your taskbar that may or may not already be signed into with your district Google account. Left click the icon to ensure if you are signed in or not.

• If you are signed in, you will see something similar to the picture below, where your account is listed with the amount of data you have stored at the top of the window.

• If you are not signed in, you will see a blue button that says "Sign in". Select that, and then follow the prompts in the web browser that opens shortly after.
• You should now be able to see the G: drive in your file explorer now, and save/edit things to it after following the steps above.
• Please submit a helpdesk ticket if you are still unable to access you G: drive.

Never had the desktop app in the first place?

• If you've never had google drive app or G: Drive, or you cannot find it installed on your device, you may need to install the application. This can easily be done by logging into your google drive from a web browser and then selecting the "settings" gear. Then, you select "Get drive for desktop." 

• You will be taken to another webpage where you select the blue "Download Drive for Desktop" button. This will download an installer that you can run right from the bottom of the browser. You will be asked to sign in once the app is downloaded, and once you do- you're all done!

Still having issues? Please submit a helpdesk or call 309-827-6031.