"System Information" is useful for technology workers.  With one click on the correct link, tech immediately receives information about your username, computer name, and IP address.

But where IS this link?

From the customer portal, scroll down to the "Tools" section and click on the "System Information" link:

You will be taken to the following screen.  At this point, simply click the provided link and you are done.  There are no more steps from your side, and tech will be e-mailed immediately!